Frequently Asked Questions

General

Do I need to have an account so as to view listings at Mobito Marketplace?


You are able to navigate our Marketplace and view public data listings without a registration. You need to register to be able to interact with data listings (e.g.request access) and in some cases access classified information (e.g. pricing).




Does Mobito own the data of the listed data products?


No, Mobito provides the tools and platform for Data Owners to interact end-to-end with Data Consumers.




How can I delete my account?


You can send an email from the account that you want to get deleted at support@mobito.io. Please make sure that the subject is “I want to delete my account”.





Data Providers

Do I need to pay in order to offer my data through Mobito’s Marketplace?


Mobito is charging a fee to completed data transactions and offers a freemium subscription for Data Suppliers. The free account allows Data Suppliers to create Marketplace Listings and start monetizing their data at no cost. Please see our pricing here: https://www.mobito.io/pricing




Can I offer my data via an API?


Yes, by creating a Proxy API Listing. Mobito will proxy your data without any processing or storing. On this type of listing, you can also apply dynamic masking.




I don’t have an API. How can I offer my data to Mobito consumers?


You can offer your data in any file format by creating a S3 Bucket Listing type. In that case, your data files will be stored in Amazon S3 Buckets managed by Mobito. Only authorized users will have access to this data.




Do I have a control on who is accessing my data?


Yes you have full control on who can access your data. All consumer access requests need to be approved by you in your project dashboard.





Data Consumers

What type of payment methods does Mobito accept?


Mobito uses Stripe to process payments. All authorized Mastercard, VISA and American Express type of cards should be accepted. We can also process payments via wire transfers. Please contact us in case of any issue.




How can I resolve any question regarding a listed dataset?


You can send any question you may have at support@mobito.io